Change and Configuration Management Software, Hardware, Services and Research Papers

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Improving Datacenter Operational Efficiency Using Self-Service Provisioning and Advanced Performance Analytics

by Dell, Inc. and Intel

February 17, 2011 - (Free Research) To help IT decision makers evaluate their options for addressing datacenter complexity - Dell posed the following questions to Mary Johnston Turner, research director for IDC's System Management Software service. Learn answers to today's most pressing datacenter questions regarding cloud computing, virtualization, provisioning and more.

(ANALYST REPORT)

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Automation and Integration Vital for Efficient Datacenter Operations

by Dell, Inc. and Intel

February 17, 2011 - (Free Research) This white paper describes how the use of virtualization and the evolution of enterprise datacenter environments require IT infrastructure management teams to integrate and automate operations using state-of-the-art tools and best practices; and how Dell's Advanced Infrastructure Manager can help enterprise datacenters operate more efficiently.

(ANALYST REPORT)

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State of systems management and data center services: 2011

by Dell, Inc. and Intel

September 02, 2011 - (Free Research) Because virtualization and cloud computing separate workloads from physical machines, they add to the difficulties of managing systems within the data center. This expert lesson explores the landscape for systems management and reveals statistical findings concerning systems management technologies and trends.

(WHITE PAPER)

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ePlus Enterprise Cloud - Your On-Ramp to Cloud Computing

by ePlus Technology

February 10, 2012 - (Free Research) With private cloud, businesses are able to offer scalable, on-demand self-service while reducing operational complexity and total cost of ownership. Discover how businesses can take advantage of seasoned cloud providers accelerate and tailor their cloud deployment to their specific needs.

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What’s New in VMware vSphere 5: Storage

by Dell and VMware

February 08, 2012 - (Free Research) Explore the new storage features in VMware vSphere 5.0 that can help your organization reduce complexity while achieving greater scalability. Discover how Storage DRS simplifies provisioning of VMs and monitoring of the storage environment with smart virtual machine placement and load balancing mechanisms based on I/O and space capacity.

(WHITE PAPER)

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Virtualization 101

by Global Knowledge

February 02, 2012 - (Free Research) The concept of virtualization can still be quite confusing, especially as the term can be applied to many aspects of an IT infrastructure including applications, networks, storage and end-users. Find out what virtualization is and how it's helping companies improve efficiencies, resource utilization, cost reductions, automation and more!

(WHITE PAPER)

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Successful EHR Change Management

by Intel and HP

September 15, 2011 - (Free Research) There are many factors to consider when rolling out an EHR implementation, and one of the most important is getting your people behind the change. This paper provides insight into where your staff may be in terms of resistance to or support for a new EHR system, and the necessary tools, training and support to transition successfully.

(WHITE PAPER)

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Four EHR Change Management Mistakes (and how to avoid them)

by Intel and HP

September 16, 2011 - (Free Research) The question is no longer if your healthcare practice will make the transition to EHR, but when. Careful planning and effective change management can help keep missteps – and the stress and costs that come with them – to a minimum. This white paper presents strategies for avoiding common EHR implementation problems.

(WHITE PAPER)

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Optimizing Service Desk Value

by FrontRange Solutions Inc.

December 23, 2011 - (Free Research) In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs.

(WHITE PAPER)

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Service Desk to Service Management - IT Service Management Strategies for Success

by FrontRange Solutions Inc.

December 21, 2011 - (Free Research) Access this resource for insights to help ease the transformation from service desk to service management, including the 4 requirements for an effective IT Service Management (ITSM) platform, how to develop a holistic governance framework to minimize compliance costs, and the underlying principles of the newest version of ITIL (ITIL V3).

(WHITE PAPER)

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Save Time and Money, Ensure a Smooth, Low-Risk Systems Migration

by HP

April 30, 2010 - (Free Research) While IT leaders understand the benefits of moving to current, standards-based infrastructure, the "how" can seem daunting. Read this white paper to learn how the expertise and guidance provided by migration services can ensure a smooth, low-risk, cost-effective migration.

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Managing Data Center Transformation: Avoid 4 Common Pitfalls

by HP

October 11, 2011 - (Free Research) To embrace the new instant-on, mobile, interconnected business world, IT organizations need to transform their infrastructure and data centers to support agility. This video series features 10 expert tips for planning your IT transformation. Check out this brief video for tips 4-1.

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A Guide to Branching and Merging Patterns

by AccuRev

January 05, 2012 - (Free Research) In this paper, gain a better understanding of how branching and merging patterns work and how applying them to your projects can have a profound effect on how your development team handles change management and delivers software.

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IT Innovation - IT Service Management Strategies for Success

by FrontRange Solutions Inc.

December 21, 2011 - (Free Research) Learn about unifying PC lifecycle management and IT service management, and how your service catalog, configuration management database (CMDB), and service level management (SLM) comprise the 3-legged stool that establishes IT as a strategic business partner.

(WHITE PAPER)

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For the Business Analyst, Why Relationships Trump All!

by Global Knowledge

June 17, 2011 - (Free Research) The business analyst is the central point of contact between executives, operations and IT. Access this resource for an in-depth overview of the business analyst position and how it relates to IT.

(WHITE PAPER)

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Understanding and Managing the Risk of Change

by Global Knowledge

June 17, 2011 - (Free Research) A flexible, adaptable and scalable IT infrastructure means that change is the only constant. Access this exclusive resource for an in-depth definition of change management and tactics for increasing your ROI via the change process.

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Getting Started with Master Data Services

by Global Knowledge

February 24, 2011 - (Free Research) This white paper highlights the new Master Data Services feature. This enhancement allows an organization to create a Master Data Hub that provides a “single source of truth” for the enterprise’s numerous data entities and hierarchies.

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ESX versus ESXi

by Global Knowledge

November 19, 2010 - (Free Research) This paper outlines the differences in features between ESX and ESXi and the architectural differences. It also discusses methods to manage both and how to modify existing scripts.

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Five Challenges to ITIL Best Practices

by Global Knowledge

October 18, 2010 - (Free Research) The best practices described by Version Three of the ITIL® represent a de facto standard for IT Service Management and have become very popular in technology organizations over the last several years. This paper will explore each of these challenges, provide real-world examples of each, and present realistic methods for overcoming these challenges.

(WHITE PAPER)

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Is There Life After Requirements? Tools That Support Business Process Improvement

by Global Knowledge

July 15, 2010 - (Free Research) So you have a requirements plan. You have elicited functional, non-functional, and quality of service requirements. You have validated and verified them, and your stakeholders are satisfied. Now what? Read this paper to learn more about the tools needed for business process improvements.

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ITIL Version 3 - What the Changes Could Mean to You

by Global Knowledge

December 2008 - (Free Research) As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.

(WHITE PAPER)

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Beyond the Checkbox: A Sustainable Approach to Access Certification

by Aveksa

December 2011 - (Free Research) This white paper shows you how to create a sustainable approach to access certifications and discusses how it enables your company to establish full visibility of user entitlements and roles and automate access certifications and compliance reporting.

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Getting a Head Start in Software Asset Management: Managing Software for Improved Cost Control, Better Security and Reduced Risk

by Centennial-Software

July 2008 - (Free Research) This white paper provides a general overview of SAM benefits, and then addresses the specific issues involved in getting SAM up and running in your organization.

(WHITE PAPER)

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Oracle Enterprise Manager 11g Configuration Management Pack

by Oracle Corporation

April 2010 - (Free Research) This white paper takes a three-pronged approach to configuration management: simplifying the management of your IT infrastructure; improving the level of service you provide your end users; and enforcing compliance with real-time change detection for files, database objects, users, and processes.

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Deterministic Garbage Collection: Unleash the Power of Java with Oracle JRockit Real Time

by Oracle Corporation

August 2008 - (Free Research) This free white paper demonstrates how Java can be successfully deployed for real-time applications that were previously off-limits.

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